Booking System for Moving Companies: Surveys, Move Days and Date Holds

A booking system for a moving company is really two calendars: one for surveys and one for move days, which are limited by crews and vans rather than time slots. Describe your fleet, crews and rules to Mythex and it builds both, with provisional holds for customers in a chain and deposits that turn a hold into a booking.

Who it's for

Removals and moving firms taking bookings by phone and email, keeping surveys in one calendar and move days on a whiteboard, and losing busy Fridays to dates that were promised but never confirmed.

What you can build

Video and in-home survey slots booked by the customer
Move days with capacity set by crews and vans available
A provisional hold that expires if no deposit arrives
Month-end and Friday dates flagged as high demand
Separate booking flows for house moves, office moves and storage
A day list for the office with each job's van and crew

Move days are capacity, not slots

A salon sells an hour; a removals firm sells a crew and a van for a day, sometimes two. Set how many crews and which vans you have, and let each move use one or more of them depending on its size. When the last van is taken on the 31st, that date closes. Half-day slots work for small local moves and man-and-van jobs, so ask for them if you offer them.

Crews and vans as the limit per day
Large moves can take two crews or two days
Half-day slots for small local jobs

Holds for customers waiting on completion

Customers in a house chain often do not know their completion date until a week out. A provisional hold lets them keep a date for a few days without paying, and frees it automatically if they do not confirm. You see held dates in a different colour, so you know where the real gaps are, and you stop turning away paid work for a date that was never firm.

Surveys first

Most moves need a survey before a price. Offer video surveys for flats and smaller homes and in-home visits for larger ones, booked in their own calendar with the surveyor's area. Ask for the move date and addresses on the survey booking so you can prioritise urgent ones and prepare the quote before the call.

Video or in-home survey choice
Surveyor areas by postcode
Move date captured at survey booking

Mistakes to avoid

Do not let customers book a move day without access details: floor, lift, parking and long carry change the crew size. Do not offer a single generic slot length. And write your postponement and waiting-time terms into the booking confirmation, since completion days run late.

A prompt to start from

Build a booking system for my moving company. Customers book a video or in-home survey, then a move day. Move-day capacity is limited by our three crews and four vans, and big moves can use two crews. Customers can hold a date for five days before paying a deposit, after which it is released. Flag Fridays and month ends, and show the office each day's jobs with van and crew.

Questions

Can customers book a move without calling us?

Yes. They book a survey online, and once quoted they pick a move day and pay a deposit. You can also keep larger moves as a request you confirm by hand.

Can the system stop me overbooking crews?

Yes. Set the crews and vans you have, and each booking uses them. When they are all taken, the date stops being offered.

Can I take a deposit when they book?

Yes, through a payment provider you connect with your own account. The deposit confirms the booking and the balance can be requested before move day.

Will customers get confirmation and reminder emails?

Yes, through an email service you connect. Include the arrival window, crew size and access notes in the reminder.

Do I need to code, and is it free?

No coding; you describe it and change it by chatting. You can build and publish on the Free plan, and Pro at $25 a month adds a custom domain, code editing and export.

Templates to start from

Barbershop Booking Website Template — Multi-step booking with photo gallery
Life Coach Website Template — Booking calendar with content sections
Agency Portfolio Template — Pricing calculator with booking
Glamping Booking Site Template — Multi-step reservations and admin
Meeting Booker Template — Timezone-aware slots, one shared link
Content Calendar Template — Kanban board with engagement metrics
Hybrid Desk Booking Template — Presence board with messaging
Office Desk Booking Template — Floor maps for rooms and parking