Build a Client Portal for Your Web Design Agency

A web design client portal exists mainly to make one thing visible: what the project is waiting on, and who has it. Describe your stages and how you collect content and feedback, and Mythex builds a branded portal with logins, a waiting-on list, uploads, feedback threads per round and change requests for maintenance clients.

Who it's for

Agencies whose launches slip because copy and logins arrive late, whose design feedback is split between email, screenshots and calls, and whose maintenance requests come in by text message.

What you can build

Project stage and next milestone
A 'waiting on you' list with dates
Secure upload for copy, images, logos and access details
One feedback thread per design round
Change requests with status for maintenance clients
Invoices and plan details per client

Lead with the waiting-on list

Most delays come from late content and approvals, and saying so by email is awkward. Put a list at the top of each project: homepage copy due the 12th, team photos due the 15th, sign-off on design round two due Friday. Items turn green when delivered. When the launch date moves, the reason is visible to both sides without anyone having to write it down.

Each item has an owner and a due date
Uploads attach to the item they answer
Overdue items highlighted

Feedback per round, not per email

Open a feedback thread for each design round with the files or preview link for that round. Clients comment there, you reply there, and the round is closed when approved. Later, when someone asks why the header changed, the decision and who made it are on record.

Logins and access details

Clients often need to share hosting, domain or analytics access. Do not collect passwords in a free-text field; ask clients to invite your agency account to the service or use a password manager share, and record in the portal which access has been granted. Files go to private storage linked to the project.

After launch: change requests

Maintenance clients raise requests in the portal with a description and screenshot. Each request gets a status, an estimate if it is outside the plan, and a log of what was done. It replaces text messages and shows the client the value of the plan every month.

A prompt to start from

Build a client portal for my web design agency. Each client logs in to see their projects with stage (discovery, design, build, review, launched), the next milestone, and a 'waiting on you' list with due dates and uploads that attach to each item. Add a feedback thread per design round with a preview link, change requests with status for maintenance clients, and their invoices and plan renewal date. Each client sees only their own projects.

Questions

Can I brand the portal as my agency's?

Yes. Describe your colours, logo and wording in chat. A custom domain needs Pro at $25/month.

Can clients upload large image files?

Yes. Uploads go to your project's file storage, which is paid from Cloud credits. For very large media, a link to a shared drive works too.

Can clients approve designs in the portal?

Yes. Each design round can have an approve button that records who approved and when.

Can I edit the portal's code?

Yes, on Pro, along with export and GitHub. On Free the code is read-only.

Is it free?

The Free plan needs no credit card and gives daily credits, enough to build and publish a first version.

Templates to start from

Portfolio Website Template — Hero, projects, about, and contact
Agency Portfolio Template — Pricing calculator with booking
Dark Design Portfolio Template — Masonry grid with admin dashboard
Approval Tracker Template — Form builder with manager review queue
Agency Client Portal Template — PIN-protected views on a Kanban board
Freelance Invoicing Template — Saved clients with revenue stats
Internal Request Queue Template — Multi-stage approvals with SLA timers
Expense Approvals Template — Receipt uploads, two-step sign-off