Build a Client Portal for Your Cleaning Company
A client portal for a cleaning company lets each client log in and see their upcoming visits, their cleaner, their invoices and the photos from their last clean, and nothing belonging to anyone else. Mythex builds it from your description, with logins and a real database, and publishes it to a URL you control.
Who it's for
Cleaning companies whose clients keep texting to ask when the cleaner is coming, whether an invoice was paid or what happened at the last visit. It is especially useful if you work for property managers and landlords who need proof of end-of-tenancy work for deposit disputes.
What you can build
- Upcoming visits with date, time window and assigned cleaner
- A request box for the next visit, such as changing bed linen or skipping the oven
- Invoices and payment status per client
- Dated photo reports per room after end-of-tenancy cleans
- Property managers seeing every address they manage
- A staff view listing all clients and their visit history
What a cleaning client portal must handle
Each client must see only their own properties and visits. Property managers are the exception: they need one login covering many addresses, each with its own visits and reports. Access notes and alarm codes should never appear in the client view; they belong to the assigned cleaner and managers. Visit requests need to reach the cleaner before they arrive, not sit in an inbox.
- One login per client, per property manager
- Access codes hidden from the client side
- Requests attached to the next visit
Photo reports settle deposit disputes
After an end-of-tenancy clean, have the cleaner upload photos of each room before leaving, stamped with the date. When a landlord and tenant disagree about the deposit, a dated set of photos in the portal is far stronger than your word, and it is the feature that wins repeat work from letting agents. Ask for the upload to be required before the job can be marked done.
What to put in it first
Begin with visits and invoices, since those cause most of the 'just checking' messages. Import your client list, send each client an invite, and watch which questions stop arriving. Add photo reports for end-of-tenancy work next, then requests per visit. Messaging threads can come later if clients still want them.
- Week one: visits and invoices
- Week two: photo reports
- Then: visit requests and messages
A prompt to start from
Build a client portal for my cleaning company. Each client logs in to see upcoming visits with the assigned cleaner, their invoices and payment status, and can leave a request for the next visit. Property managers see all their properties. Cleaners upload dated photos per room after end-of-tenancy cleans, and access notes stay visible only to staff.
Questions
Can clients only see their own data?
Yes. Ask for each client's records to be tied to their login, and the app only returns their own properties, visits and invoices. Staff get a separate view with everything.
Can cleaners upload photos after a job?
Yes. Cleaners sign in from a phone browser, open the job and upload photos per room. The client and their property manager see them in the portal.
How does login work?
Mythex adds sign-up and sign-in to the app, and you invite clients by email or let them register. You decide what each role can see.
Do I need to know how to code?
No. You describe who logs in and what they see, and Mythex builds it with a live preview you can try as a client and as staff.
Can clients pay invoices in the portal?
They can, if you connect a payment provider such as Stripe with your own account. Mythex adds the pay button and records the payment against the invoice.
Templates to start from
- Agency Client Portal Template — PIN-protected views on a Kanban board
- Freelance Invoicing Template — Saved clients with revenue stats
- Quote Generator Template — Line-item pricing, secure client links
- Pet Boarding Site Template — Booking wizard with client dashboard
- Minimal Photo Gallery Template — Clean galleries with smooth transitions
Guide
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