IT Asset and Hardware Inventory App for IT Support Companies
An IT support company's inventory covers two things: the spares on your shelf and every device you have put on a client's desk. Describe both to Mythex and it builds an inventory app with serial numbers, client and user assignment, warranty dates and a record of every wiped return.
Who it's for
IT support companies and MSPs who supply hardware to clients, keep spare laptops and cables in a cupboard, and track serial numbers and warranties in a spreadsheet that is always one device behind.
What you can build
- Spare laptops, monitors, cables and peripherals with reorder points
- Hardware ordered for a client and awaiting delivery
- Devices issued by serial number to a client and a named user
- Warranty end dates with an expiring-soon list
- Returned devices with a data wipe record
- Licence counts per client
Serial number, client, user
When a laptop leaves the shelf, record its serial number, the client and the person who will use it, with purchase and warranty dates. When it is lost, stolen or needs a warranty claim, the record is there. When the user leaves, you know exactly which device to collect.
Warranty and refresh conversations
A list of devices whose warranty ends in the next three months gives you a reason to call each client and plan a refresh before something fails. Clients appreciate the notice because it helps them budget.
- Warranties ending in 90 days
- Devices older than four years
- Refresh quotes linked to devices
Returns and data wiping
Log every returned device with the date, who wiped it and how. Mark it as ready for reuse, for resale or for disposal. Check the rules that apply to data disposal for your clients where you operate.
Mistakes to avoid
Do not store device passwords or BitLocker keys in the inventory app; use a password manager. Do not let spares be taken without a stock-out record. And reconcile your device list with each client's actual staff list quarterly.
A prompt to start from
Build an inventory app for my IT support company. Track spare stock (laptops, monitors, docks, cables) with reorder points, hardware on order per client, and devices issued by serial number to a client and user with purchase and warranty end dates. List warranties ending in 90 days, and log returned devices with who wiped them and when.
Questions
Can we track which device each client user has?
Yes. Devices are assigned to a client and user with serial number and warranty date.
Can clients see their own devices?
Yes. Ask for a client portal view where each company sees only its own devices and warranty dates.
Can I import an existing asset spreadsheet?
Yes. Export it to CSV and ask Mythex for an import.
Do I need to code?
No. You describe what you track and change it by chatting.
Is it free?
You can build and publish on the Free plan without a card. Pro is $25 a month for a custom domain, code editing, export and more credits.
Templates to start from
- Fashion Storefront Template — Working cart and stockists directory
- Product Launch Page Template — Device mockups with email capture
- Asset Tracker Template — Assign equipment and log depreciation
- Inventory Tracker Template — Stock alerts with demand forecasts
Guide
How to build an inventory management app
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