Language School CRM: Track Enquiries, Levels and Re-Enrolments

A language school CRM should follow a student from the first enquiry through the placement test, every level they finish and the next course they should take. Describe your courses, agents and corporate clients to Mythex and it builds the CRM with a real database, staff logins and a live preview you adjust by chatting.

Who it's for

Language schools whose enquiries arrive by email, web form and agents, where placement results sit in an inbox, and where nobody systematically offers students the next level when a course ends.

What you can build

An enquiry pipeline: placement test, course offered, enrolled, lost
Students with level history and the next course suggested
End-of-course reminders to offer the next level
Corporate accounts with contracts, contacts and renewal dates
Agents with commission terms and referred students
Source tracking per enquiry: search, agent, referral, walk-in

From enquiry to enrolment

Most enquiries stall between the placement test and payment. Track each one with its stage and a follow-up date: test sent, test done, course offered, enrolled or lost with a reason. A daily view of enquiries with no contact in three days shows staff exactly who to call. Record where each enquiry came from so you know which channel produces paying students, not just form fills.

Stage and follow-up date on every enquiry
Lost reasons such as price, timing or level
Source on every record

The easiest enrolment: the next level

A student finishing B1 is the most likely person to book B2. Store each student's level history and set a reminder two weeks before their course ends to offer the next one with its start date. Track continuation rate per course and teacher; it tells you more about teaching than a survey.

Corporate accounts and agents

Corporate clients need contract dates, a billing contact, an HR contact and the employees enrolled, with a renewal reminder 60 days out. Agents who send international students need their commission rate, the students they referred, and what has been paid. Keep both in the same CRM so a student referred by an agent and paid by a company is one record, not three.

Renewal reminder per contract
Commission per agent per student
One student record with several relationships

Mistakes to avoid

Do not keep separate spreadsheets for group and private students; a private student is often your next group enrolment. Do not let agents email students' passport scans to general inboxes; give documents a private upload on the record. And import only current and recent students first, not ten years of contacts.

A prompt to start from

Make a CRM for my language school. Enquiries move through placement test sent, test done, course offered, enrolled or lost with a reason, and each has a source and follow-up date. Students keep their level history and get a reminder two weeks before their course ends to offer the next level. Corporate accounts have contract and renewal dates, and agents have commission terms and the students they referred.

Questions

Can the CRM remind staff to offer the next course?

Yes. Ask for a reminder a set number of days before each course ends, listing the students and the next level's start date. Staff work through the list and mark each one.

Can it track agent commission?

Yes. Store each agent's rate and link referred students to them, and the CRM totals commission owed and paid. You decide when commission becomes due.

Can I import students from a spreadsheet?

Yes. Export to CSV and ask Mythex for an import. Clean duplicates first, since the same student often appears under group and private lists.

Do I need to know how to code?

No. You describe the stages and fields you want in plain words. Mythex builds it, and you change it by asking.

What does it cost?

The Free plan needs no card and gives daily credits to build and publish. Pro is $25/month and adds a custom domain, code editing and export.

Templates to start from

Waitlist Landing Page Template — Countdown, live counter, lead admin
Sales Pipeline CRM Template — Drag-and-drop deals with forecasting
Plumbing Business Site Template — Quote calculator with lead dashboard
Build Cost Estimator Template — Five-step calculator with lead capture
Language School Site Template — Enrollment wizard with placement quiz
CRM Dashboard Template — Contacts, pipeline, and deal tracking